Privacy policy.

Last Updated: April 1, 2025

1. Introduction

Welcome to DashHub.AI ("DashHub," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how our open-source platform works with your information when you use it.

DashHub.AI is an open-source AI integration platform designed to help enterprises seamlessly integrate, manage, and utilize Large Language Models (LLMs) and Generative AI solutions. As an open-source project hosted on GitHub under the Apache License 2.0, DashHub is designed with a strong focus on user data sovereignty and privacy. We understand that data security and privacy are paramount concerns, especially when working with artificial intelligence tools.

2. Information We Collect

2.1 Information Used in the Platform

When you deploy DashHub, various types of information may be used within your instance:

  • Account Information: The platform uses account information such as usernames, email addresses, and company information that is stored entirely within your deployment environment.

  • User Content: Content that users create, upload, or share on the platform, including projects, custom instructions, conversations with AI models, and documents uploaded to knowledge bases remains within your storage environment.

  • Payment Information: If you implement premium features, any payment processing would be handled through your chosen payment processors, not by DashHub directly.

  • API Credentials: When connecting third-party LLM providers (such as OpenAI, Claude, Gemini), your credentials remain within your deployment and are not transmitted to DashHub's servers.

  • Storage Configuration: Details about your storage solutions (AWS, Azure, Google Cloud, or on-premises storage) are used locally in your deployment.

2.2 Local Data Processing

The DashHub platform may process the following types of data within your deployment environment:

  • Usage Data: Information about how users interact with the platform, including features accessed, queries sent to LLMs, response times, and user interactions.

  • Log Data: The application may generate logs containing information such as IP addresses, browser types, operating systems, and timestamps, but these remain within your environment.

  • Device Information: The platform may process information about devices used to access your DashHub instance.

  • Analytics Data: Usage patterns, including time spent on various features and frequency of use, may be processed locally within your deployment for administrative purposes.

Important: As an open-source platform that you deploy within your own environment, DashHub itself does not collect, transmit, or store any of this data on our servers. All data processing occurs within your deployment environment and your configured storage solutions.

3. How Information is Used

3.1 Within Your DashHub Deployment

When you deploy DashHub, information is used within your environment for the following purposes:

  • Provide Platform Functionality: To operate, maintain, and provide the features and functionality of DashHub.AI, including account management, transaction processing, and personalized experiences.

  • Facilitate AI Integration: To connect users with your chosen LLM providers and enable interaction with various AI models through the platform.

  • Local Analytics and Usage Tracking: To help you understand how users interact with your deployment, identify usage patterns, and improve user experience.

  • Cost Management: To help track and optimize AI usage costs across different providers and models.

  • System Administration: To manage user accounts, provide system updates, security alerts, and administrative functions.

  • Security and Fraud Prevention: To detect, prevent, and address technical issues, security breaches, and fraudulent activities within your environment.

3.2 Usage Data We May Collect

If you opt in to sharing usage data with us, we use this information for:

  • Platform Improvement: Identifying features that need enhancement or optimization.

  • Bug Fixing: Resolving software issues and improving stability.

  • Feature Development: Understanding which features are most valuable to users to guide our development priorities.

  • Community Insights: Generating aggregate statistics to share with the DashHub community about platform usage (always anonymized).

We never use opt-in usage data for:

  • Marketing or advertising purposes

  • Selling to third parties

  • Building user profiles or tracking individuals

4. Data Storage and Security

4.1 Data Storage

DashHub.AI is designed as a fully self-hosted solution that integrates with your own storage solutions:

  • All content and data are stored exclusively within your own configured storage systems (AWS, Azure, Google Cloud, or on-premises storage).

  • You maintain complete control over where your data physically resides based on your storage configuration choices.

  • DashHub does not store any of your data on our servers - everything remains within your environment.

4.2 Security Measures

We implement industry-standard security measures to protect your information:

  • Encryption: All data in transit is encrypted using industry-standard protocols. We recommend you configure encryption at rest within your storage solutions.

  • Access Controls: We maintain strict access controls to limit employee access to your information.

  • Regular Security Audits: Our systems undergo regular security assessments and penetration testing.

  • API Security: We implement secure methods for handling and storing API credentials for third-party services.

  • Secure Development Practices: We follow secure coding practices and regularly update our systems to address potential vulnerabilities.

5. Data Control and Third-Party Services

5.1 Your Control Over Data

As DashHub is an open-source, self-hosted platform:

  • We do not have access to your deployment's data

  • We do not share your information with any third parties

  • Your organization maintains complete control over all data within your DashHub deployment

  • Any data sharing decisions are made by your organization according to your policies

5.2 LLM and AI Services

When your DashHub deployment interacts with third-party LLM providers (like OpenAI, Claude, Google):

  • The queries submitted will be processed by these third-party services according to their own privacy policies.

  • Your DashHub deployment transmits only the data necessary to fulfill requests to these services.

  • Usage of these services through your DashHub deployment is subject to the respective third-party's privacy policies.

  • DashHub (as an open-source project) does not receive or process any of this data.

5.3 Business Transfers and Legal Requirements

As DashHub is an open-source software project:

  • We do not possess your data or information to transfer in the event of any business changes.

  • DashHub as an organization cannot disclose your information to legal authorities as we do not have access to any data within your deployment.

  • Your organization remains solely responsible for handling any legal requests related to data in your DashHub deployment.

6. Data Rights and Management

Since DashHub is an open-source, self-hosted platform where all data remains in your environment:

  • The management of data rights (access, correction, deletion, portability, etc.) is the responsibility of your organization as the data controller.

  • DashHub provides the technical capabilities within the platform to help your organization fulfill data rights requests according to applicable laws.

  • DashHub (as an open-source project) cannot process data rights requests directly, as we do not collect, store, or have access to your deployment's data.

  • For any questions about your data rights related to your organization's DashHub deployment, please contact your organization's data protection officer or IT administrator.

7. Data Retention

As DashHub is a self-hosted platform:

  • All data retention policies are determined and implemented by your organization.

  • The DashHub platform provides tools to help your administrators manage data according to your organization's retention policies.

  • Your organization remains solely responsible for determining appropriate retention periods based on your business needs and applicable laws.

  • DashHub (as an open-source project) does not retain any of your data on our servers.

8. International Data Transfers

As DashHub is deployed and operated entirely within your environment:

  • All decisions regarding where data is stored and processed are made by your organization.

  • Data transfers between regions or countries are controlled by your organization's configuration of storage and computing resources.

  • Your organization maintains responsibility for implementing appropriate safeguards for any international data transfers according to applicable laws.

  • DashHub (as an open-source project) does not transfer your data between countries or regions.

9. Children's Privacy

Our services are not intended for children under the age of 13 (or the relevant age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide by its terms.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our open-source project, please contact us at:

For questions related to your specific DashHub deployment, please contact your organization's IT administrator or data protection officer.

12. Compliance with Data Protection Regulations

12.1 Regulatory Compliance

DashHub is designed to help organizations deploy AI solutions while maintaining compliance with various data protection regulations. However, as an open-source, self-hosted platform:

  • Your organization is considered the data controller for any personal data processed within your DashHub deployment.

  • DashHub (as an open-source project) does not act as either a data controller or data processor for your deployment's data.

  • Your organization is responsible for ensuring that your use of DashHub complies with applicable regulations such as GDPR, CCPA, HIPAA, or other relevant laws.

The DashHub platform includes features designed to help your organization maintain compliance with these regulations, including:

  • User permission controls

  • Data access restrictions

  • Audit logging capabilities

  • Data export functionality

For specific guidance on configuring your DashHub deployment to comply with data protection regulations, please consult your legal team or privacy officer.

13. Security Considerations

As an open-source project that you deploy within your own environment:

  • Your organization is responsible for securing your DashHub deployment.

  • Your organization is responsible for detecting, responding to, and reporting any data breaches according to applicable laws.

  • DashHub includes security features to help protect your deployment, but implementing and configuring these features is your organization's responsibility.

  • The DashHub project regularly releases security updates through our GitHub repository, and we recommend keeping your deployment updated.

14. Third-Party Links and Services

Our platform may contain links to third-party websites and services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platform.

15. Open Source Commitment

DashHub is committed to transparency and user control through our open-source approach:

  • Our codebase is publicly available at https://github.com/DashHub-ai/DashHub

  • DashHub is licensed under the Apache License 2.0, which provides freedom to use, modify, and distribute the software

  • Anyone can inspect the code to verify how data is processed within the platform

  • Our community-driven development ensures that privacy and security remain priorities

  • We welcome contributions that enhance privacy features and security capabilities

15.1 Apache License 2.0

DashHub is released under the Apache License 2.0, which:

  • Allows you to freely use, modify, and distribute the software

  • Requires you to include the original copyright notice and disclaimer

  • Does not grant trademark rights

  • Contains a patent grant from contributors

  • Does not require that modifications be open-sourced

The full text of the Apache License 2.0 can be found at: https://www.apache.org/licenses/LICENSE-2.0

 

By using DashHub.AI, you acknowledge that you have read and understood this Privacy Policy. This policy explains both how the open-source platform works with data in your deployment environment and what limited usage data may be collected if you explicitly opt in.